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Nisa is the AI concierge built into your WebSiam site. She greets customers on LINE while you sleep, answers the questions you're tired of typing for the hundredth time, and passes a warm lead to your team. Trained on your actual business, not a generic bot.
Around 56 million Thais use LINE every month — roughly 78% of the country — and most of them buy by chatting first, not by clicking a checkout button. So the real question isn't whether you need a website. It's who answers when someone messages at 11pm on a Saturday.
Right now that's probably you, on your phone, repeating prices and opening hours again — then going quiet overnight while a competitor replies first. Nisa changes that. She's an AI chatbot trained on your real menu, services, prices and policies, ready on LINE, your website and Facebook, in Thai, English and French. She warms the lead, takes the name and number, and hands it to a real person. You keep the human touch for the moments that need it.
A chat box stuck on your website does nothing if your customers live in LINE all day. Nisa connects to your LINE Official Account and replies right inside the app almost every Thai person online opens daily. The LINE account stays yours — we just add the brain behind it.
Thailand drew nearly 33 million foreign visitors in 2025, and small hotels, clinics and restaurants keep losing them at the language wall. Nisa answers a Bangkok regular in natural Thai and a French tourist in French the same evening, without you hiring one extra person.
Off-the-shelf bots give wishy-washy answers because they don't know your prices or your booking rules. Our Bangkok team trains Nisa on your real catalog, services, hours and policies, so she replies like someone who actually works there — and can close, not just chat.
A friendly reply that lets the customer drift away isn't a result. Nisa takes the name, phone and LINE, logs the enquiry, and on the Commerce & Booking plan can walk the customer through a booking or order — so a chat turns into a sale you can follow up on.
Thai buyers chat to build trust before they pay, so Nisa is built to feel warm, never robotic. When a question gets specific, she passes it cleanly to your team instead of looping. AI handles the repetitive questions; a person handles the part that needs a person.
Nisa comes with your website on all three plans, starting at ฿497/mo. She works through the night with no extra weekend staffing, and there's no separate chatbot subscription to budget for. The AI concierge is the difference, and it's already in the price.
LINE isn't just a chat app in Thailand — it's where shopping, support and payments all live. Around 56 million people use it monthly, neck-and-neck with Facebook as the country's top platform. More than 62% of Thai online shoppers have found and bought a product through chat, and many won't self-checkout the Western way. They message the seller, confirm in conversation, then pay by PromptPay QR or transfer.
That changes what a website is for. Your site builds trust and gets you found on Google, but the conversation that closes the deal happens in chat. Nisa sits in that gap. She picks up the LINE message the moment it lands, answers in the customer's language, and keeps the thread moving toward a booking or an order instead of leaving it cold until morning.
Most Thai chatbot tools are SaaS platforms you set up alone — you build the flows, write the answers, connect LINE, and hope it doesn't loop and annoy people. That's a project, and you don't have the time. WebSiam works the other way around. Our Bangkok team builds the website and the chatbot together, trains Nisa on your business, connects her to your LINE OA, and keeps her sharp.
Note that LINE's own OA fees (OA Chat from around ฿555/mo, the Basic tier around ฿1,280/mo, plus VAT) are platform costs you'd pay anyway, and that account stays fully yours. What WebSiam adds is the AI brain on top, included in your plan. Local Growth comes with 5 content edits a month; Commerce & Booking includes unlimited edits plus in-chat booking and catalog flows.
Yes. Nisa connects to your LINE Official Account so she answers in the app your customers already use every day. She also works on your website and can sit on Facebook. You keep full ownership of your LINE OA — we add the AI brain.
Thai, English and French. Nisa replies in whatever language the customer writes in — natural Thai for locals, fluent English and French for tourists — so you stop losing foreign bookings at the language barrier, even at midnight.
That's exactly what we built against. Nisa is trained on your real business and written to feel warm and helpful, not scripted. When a question gets too specific, she hands off cleanly to your team instead of looping. AI for the repetitive questions, a person for the rest.
Yes. Generic bots give vague answers because they don't know your prices or policies. Our Bangkok team trains Nisa on your real menu, services, hours and rules, so she answers accurately and can move a customer toward a booking or order, not just make small talk.
It captures. Nisa takes the customer's name, phone and LINE and logs the enquiry so nothing drifts away. On the Commerce & Booking plan she can also guide a customer through a booking or order right inside the chat.
It's included in every WebSiam plan, starting at ฿497/mo — not a separate add-on. Local Growth (฿997/mo) includes 5 edits a month; Commerce & Booking (฿1,297/mo) adds unlimited edits and in-chat booking. LINE's own OA fees are platform costs you'd pay regardless.
